faq [Seed.ST]
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faq [2021/08/20 00:34]
admin
faq [2024/01/23 14:34] (current)
admin
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   - In this command prompt type "ping **xxx.seed.st**" where **xxx.seed.st** is the address you copied in step 2.  Press enter.   - In this command prompt type "ping **xxx.seed.st**" where **xxx.seed.st** is the address you copied in step 2.  Press enter.
   - This will display the IP address.   - This will display the IP address.
-++++ 
-++++PayPal says you suspended my automatic payment, what now? | 
-  * Firstly, WE did not cancel your subscription, PayPal did - the e-mail is misleading. 
-  * Some time in late 2018, PayPal made a sweeping change to our account that seems to have broken re-attempts on failed subscription payments. 
-  * You will get this e-mail if you have an expired credit card, if you lost and replaced your card but didn't update PayPal, or if you had insufficient balance when PayPal tried to bill you. 
-  * Before they made this change they would attempt to bill you 3 times before ending your subscription, now they only make one attempt and the account is immediately closed.  We have been in touch with PayPal but they are apparently unable to fix the issue. 
-  * FOR NOW, there is nothing we can do - once you receive that e-mail, your account is immediately deleted on our end and the only thing you can do is sign up for a new subscription again. 
 ++++ ++++
 ++++How can i change my payment source? | ++++How can i change my payment source? |
   * If you signed up with PayPal, Add/edit the card on your PayPal account and update the subscription on the PayPal website to use the new card.   * If you signed up with PayPal, Add/edit the card on your PayPal account and update the subscription on the PayPal website to use the new card.
-++++ 
-++++Do you allow public trackers? | 
-  * No, absolutely no public trackers are to be used on our servers. 
 ++++ ++++
 ++++How can i switch from a weekly to a monthly package? | ++++How can i switch from a weekly to a monthly package? |
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     - Click "Profile" at the top of the page.     - Click "Profile" at the top of the page.
     - Click "My Money" on the left side.     - Click "My Money" on the left side.
-    - Next to "My Preapproved Payments" click "Update". {{:cancelsub.gif?linkonly|image}} +    - Next to "My Preapproved Payments" click "Update". 
-    - Find the subscription (it will be named SysOp) and click on it.+    - Find the subscription and click on it.
     - Click "Cancel Subscription" at the bottom and confirm it on the next page.     - Click "Cancel Subscription" at the bottom and confirm it on the next page.
     - Your account will remain active until the term ends, after it ends your account will be deleted along with all of your files.     - Your account will remain active until the term ends, after it ends your account will be deleted along with all of your files.
faq.1629434090.txt.gz · Last modified: 2021/08/20 00:34 by admin