faq [Seed.ST]
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faq [2018/10/03 14:24]
admin
faq [2020/12/21 22:53] (current)
admin
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   - In this command prompt type "ping **euxxx.seed.st**" where **euxxx.seed.st** is the address you copied in step 2.  Press enter. {{:ipstep2.gif?linkonly|image}}   - In this command prompt type "ping **euxxx.seed.st**" where **euxxx.seed.st** is the address you copied in step 2.  Press enter. {{:ipstep2.gif?linkonly|image}}
   - This will display the IP address as seen in the image above.   - This will display the IP address as seen in the image above.
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 +++++PayPal says you suspended my automatic payment, what now? |
 +  * Firstly, WE did not cancel your subscription, PayPal did - the e-mail is misleading.
 +  * Some time in late 2018, PayPal made a sweeping change to our account that seems to have broken re-attempts on failed subscription payments.
 +  * You will get this e-mail if you have an expired credit card, if you lost and replaced your card but didn't update PayPal, or if you had insufficient balance when PayPal tried to bill you.
 +  * Before they made this change they would attempt to bill you 3 times before ending your subscription, now they only make one attempt and the account is immediately closed.  We have been in touch with PayPal but they are apparently unable to fix the issue.
 +  * FOR NOW, there is nothing we can do - once you receive that e-mail, your account is immediately deleted on our end and the only thing you can do is sign up for a new subscription again.
 +  * We are working on a solution to mitigate the issue but we have no ETA at the moment.
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 ++++How can i change my payment source? | ++++How can i change my payment source? |
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 ++++Help! My torrents from the watch directory are pausing after a minute or so. | ++++Help! My torrents from the watch directory are pausing after a minute or so. |
   * **DO NOT use autotools to create the watch directory - it is already setup**, the refresh rate on autotools is default (200 seconds), where /home/username/watch is 3 seconds.  The watch directory is setup independent of ruTorrent and autotools - you do not need to add any settings to make it work.  **Stacking the autotools script and the built in watch directory functionality will break the watch directory.**  Running it independent of autotools means the torrents that are running will remain in the watch directory, and when you delete them it will stop and delete the running torrent - it is more convenient and faster.   * **DO NOT use autotools to create the watch directory - it is already setup**, the refresh rate on autotools is default (200 seconds), where /home/username/watch is 3 seconds.  The watch directory is setup independent of ruTorrent and autotools - you do not need to add any settings to make it work.  **Stacking the autotools script and the built in watch directory functionality will break the watch directory.**  Running it independent of autotools means the torrents that are running will remain in the watch directory, and when you delete them it will stop and delete the running torrent - it is more convenient and faster.
-++++ 
-++++What is autodl-irssi and how do I configure it? | 
-  * autodl-irssi is a plugin that connects to an IRC channel and watches for and downloads new torrents announced by that tracker's announce bot, according to filters you set. 
-  - http://code.google.com/p/rutorrent/wiki/PluginAutodlirssi#Usage is a complete tutorial on how to configure autodl-irssi for ruTorrent. 
-  - You must configure the 'Trackers...' section of autodl-irssi to download torrents from trackers that require a login. 
-  - When you configure the action, you must use the **Save to watch folder** action, NOT the rTorrent action. 
-  - You can browse for your watch directory, or enter **/home/username/watch** - where username is your username. {{:watchdir.gif?linkonly|image}} 
-  - **DO NOT use autotools to create the watch directory** - it is already setup, the refresh rate on autotools is default (200 seconds), where /home/username/watch is 3 seconds. 
 ++++ ++++
 ++++How do I cancel my subscription? | ++++How do I cancel my subscription? |
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     - Click "Cancel Subscription" at the bottom and confirm it on the next page.     - Click "Cancel Subscription" at the bottom and confirm it on the next page.
     - Your account will remain active until the term ends, after it ends your account will be deleted along with all of your files.     - Your account will remain active until the term ends, after it ends your account will be deleted along with all of your files.
- 
-  * **If you signed up with a Credit Card and do not have a PayPal account:** 
-    - Visit this page: https://seed.st/cancelcc and fill out the form. 
- 
-  * **DISCLAIMER: PayPal has started processing their "end-of-term" notifications early in the morning (around 6AM EST) instead of at the time they were started, so your account will probably be deleted early in the morning on the date your subscription ends, regardless of what time you signed up!  We have contacted PayPal about this issue, but we don't believe they will fix it.** 
-++++ 
- 
-++++I've only downloaded 1MB of a torrent, why does it say I'm using 10+GB? | 
-  * rTorrent has a bug on ext4 filesystems (or any filesystem that supports fallocate).  It ignores the setting to disable file pre-allocation and so when a file STARTS downloading it reserves the space for the entire file on the system (and shows that you are using the space).  The only way around this is to add a torrent and check the "Don't start the download automatically" box and go to the Files tab and right-click the files you don't want and select "Don't download" and then start the torrent. 
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faq.1538591052.txt.gz · Last modified: 2018/10/03 14:24 by admin